Carglass

Listen to the radio spot:

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Goal of campaign: Carglass wants to increase the amount of repair calls received in their call centres. Strategy: Testimonials in a radio spot: Carglass employees explain that they can repair glass in cars in a cheap and quick way. The campaign is aimed at reaching radio listeners whilst they are driving their cars.
   
Methodology: Impact evaluation through matching call centre data with passive measure data (PPM). Campaign aim: Generate response | Increase sales
Target group: Adult 14-49 years (or equivalent)
Budget: unspecified
Sector: Automobile
Advertising format: Classic Spot
Country: Belgium North
Results: The Carglass econometric model shows which time slots and days are the most successful in regards to response and sales. Campaign schedules are adapted, depending on the style. Evaluation: big success in Belgium (mono-media radio campaign), and now in the whole of Europe (presentation attached).

Download: Title Date Size File Type
  Carglass May 2009 2296082 kb pdf